Technical Support

If you need additional help with all the Alex-Tronix products, please look below at the following list of technical support service bulletins which answers frequently asked technical questions, tips and advice.

You can also email tech support at: aramtokat@sbcglobal.net

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	Customer Repair Form
	Service Bulletin No. 1, Rev. 2, 6-26-07 Controllers: All Agricultural Filter & Field Controllers Issue: Surge Protection
	Service Bulletin No. 2, Rev. 0, 7-31-03 Controllers: BCS-5, BCS-10 Issue: Controller looks okay, valves not operating
	Service Bulletin No. 3, Rev. 2, 9-29-04 Controllers: F2AC/DC, F2DCL, F3AC/DC/DCL, F4ACD, F4AC/DC/DCL, F8AC/DC/DCL, F12AC/DC/DCL, F16AC/DC/DCL Issue: Filter controller not operating or not actuating the solenoids
	Service Bulletin No. 4, Rev. 0, 8-1-03 Controllers: All Issue: Input/Output configurations for all Alex-Tronix Controllers
	Service Bulletin No. 5, Rev. 0, 7-31-03 Controllers: ENERCON-4, ENERCON-8 Issue: Controller looks okay, valves not operating
	Service Bulletin No. 6, 12-5-05 Valve Compatibility Chart Controllers: BCS, ENERCON, SMART-ALEX, SMART CLOCK, and SS battery powered controllers. Issue: Compatibility of the LS latching solenoid or BCS SOL Note: See Download Spec. Files Section for downloads
	Service Bulletin No. 7, Rev. 0, 8-1-03 Controllers: Smart Alex I, Smart Alex II, Smart One Programmer Issue: Controller does not appear to be functioning correctly
	Service Bulletin No. 8, Rev. 0, 9-4-03 Controllers: SS, Smart Alex, Enercon, BCS, Filter controllers with latching output Issue: Connecting a pump/control relay to battery operated controllers
	Service Bulletin No. 9, Rev. 3, 9-30-04 Controllers: WPC Issue: General Tips, Testing & Extra Help
	Service Bulletin No. 10, Rev. 3, 4-13-04 Controllers: SS-1, SS-2 Issue: General Tips, Testing & Extra Help
	Service Bulletin No. 11, Rev. 0, 4-30-04 Controllers: All Issue: Controller Care & Maintenance
	Service Bulletin No. 12 Rev. 2, 10-27-06 Controllers: F3AC/DC/DCL, F4AC/DC/DCL, F8AC/DC/DCL, F12AC/DC/DCL, F16AC/DC/DCL, AG-12AC/DC/DCL. NOT F2DCL Issue: Solar Panel & Battery Connections, Care and Maintenance
	Service Bulletin No. 13, Rev. 0, 9-29-04 Controllers: Enercon 12-18-24 Issue: Controller looks okay, valves not operating.
	Service Bulletin No. 14, Rev. 0, 2-1-06 Controllers: All Agricultural Filter Controllers Issue: Interfacing a programmable logic controller (PLC) to Alex-Tronix Filter Controllers.
	Service Bulletin No. 15, Rev 0, as of 7-18-2006 Controllers: ENERCON 12-18-24 & 4-24 Issue: Main Panel Replacement Instructions for the Enercon 12-18-24, 4-24, & 4-24+ Controller.
	Service Bulletin No. 16, Rev 0, as of 7-19-2006 Controllers: All Issue: Electrical Grounding of Controllers - What's all the fuss?
	Service Bulletin No. 17, Rev 1, as of 3-26-2008 Controllers: Enercon 4-24, and Enercon Plus.... (not ECN 4/8) Issue: Software Fixes for Larger Enercon Pedestal Controller.
	Service Bulletin No. 18, Rev 0, as of 3-24-2008 Controllers: All 120/240VAC Filter Controllers Issue: UL and NEMA Safety Listing